Flight delay compensation FAQs

You may be eligible if the flight meets the relevant UK/EU passenger-rights criteria and the disruption was within the airline’s responsibility.

Compensation depends on route distance, arrival delay and the circumstances. The calculator gives an approximate estimate.

Time limits vary depending on the applicable law and circumstances. Submit your flight details and we can check the relevant period.

Straightforward claims can be quicker; disputed claims may take longer. We keep you updated throughout.

It helps, but you can start the eligibility check even if you need time to locate your booking details.